Customer Reviews |
| 1024 Reviews Total | |
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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by South Africa, Friday, May 18, 2012 11:33 PM
Hi ThereI would love it if you would allow South African credit cards and deliver to South Africa. I absolutely love love love Ralph Lauren, everything! quality, value, style!I am still holding out that you will start shipping internationally(read South Africa). I am buying quiet a bit from JCrew now that they ship to me in South Africa. It is so much easier than sending to a friend in US and then them shipping onto to me. I would shop that much more frequently if I could do all of it myself(credit card and shipping)
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Availability of product you wanted
- 4.5 Order tracking
- 4.5 Customer support
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Product met expectations
- 5.0
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by ann, Friday, May 18, 2012 9:22 PM
Love the merchandise love the quality & most definately will be shopping again great quality clothing, excellent customer service and affordable pricing
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 3.5 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Overall look and design of site
- 5.0 Ease of finding what you are looking for
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by Diane, Friday, May 18, 2012 2:55 PM
I love RL products. Macy's Sacramento, ca downtown plaza store doesn't have good clothing selection so I purchase on-line. But something is different as not finding as good work clothing selection as I used to. Thanks. I enjoy Ralph Lauren products for their enduring, classic styling and I keep and use them for years.
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- 4.0 Would shop here again
- 4.0 Overall satisfaction
- 4.0 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Order tracking
- 4.5 Availability of product you wanted
- 4.0
- 3.5 Clarity of product information
- 4.0 Selection of products - Types of products available
- 4.0 Ease of finding what you are looking for
- 4.0 Overall look and design of site
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Friday, May 18, 2012 2:19 PM
I am mostly happy with my purchase however a button fell off the duvet cover before I had it on my bed. That was disappointing at this price point.
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- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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by JP, Friday, May 18, 2012 1:53 PM
Outstanding quality. From Palm Desert to Malibu, Beverly Hills, New York & Paris. I enjoy every store and the customer service I receive; especially the patriotism in Paris. Excellent Impeccable quality. Thoroughly great selection throughout all your stores. I visit your stores in NY, Paris and just love the American flags there. I bring friends to the Malibu stores, which also are very enjoyable. Enjoyed your exotic car display at the Louvre and wanted to purchase the collectors edition of the cars but you had it for sale only in French. If you ever sell it in English, please notify me. Was going to purchase your black motorcycle jacket a year ago, but I hesitated too long and you ran out of them. Outside landscaping is always the best. Keep up the excellent job. Kudos to all the polite, tactful, wonderful sales employees. Great job everyone.
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 4.0 Order tracking
- 5.0 Availability of product you wanted
- 4.0 Shipping charges
- 4.0 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 5.0
- 4.0 Prices relative to other online merchants
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by Andrew, Friday, May 18, 2012 1:10 PM
Nice items, but the shipping is not fast Nice clothes.. love it
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 4.5
- 4.0 Shipping charges
- 4.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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by Darcar, Friday, May 18, 2012 12:41 PM
I really, really like the personalized slim fit long sleeved shirts. The slim fit is awesome.
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- 3.0 Would shop here again
- 2.5 Overall satisfaction
- 1.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 4.0 Availability of product you wanted
- 4.5 Shipping charges
- 4.0 Variety of shipping options
- 4.5 Prices relative to other online merchants
- 4.5 Charges stated clearly before order submission
- 4.0 Clarity of product information
- 4.0 Selection of products - Types of products available
- 3.5 Overall look and design of site
- 4.0 Ease of finding what you are looking for
- 3.5
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by Anthony, Friday, May 18, 2012 11:27 AM
The packaging is very impressive and classy! The checkout process was a bit slow.
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- 2.5 Would shop here again
- 2.0 Overall satisfaction
- 1.5 Product met expectations
- 3.5 On-time delivery - Product arrived when expected
- 1.5 Customer support
- 2.0 Order tracking
- 3.5 Availability of product you wanted
- 2.5
- 4.5 Shipping charges
- 3.5 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 2.5 Prices relative to other online merchants
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Friday, May 18, 2012 10:33 AM
While online products can be returned to a retail store, no immediate credit is issued. In the past it has taken weeks before I discovered that I had a gift card credit for returned mdse. This time I believe I paid by credit card and gift card, so we'll see how this gets handled. Since I am returning mdse to Ralph Lauren, I should receive immediate credit for those returned items, not have to wait and see how my funds are returned to me. Also, items were incorrectly sized/boxed; shoes that were ordered in size 7, arrived as 8 1/2. Other garments didn't fit correctly, despite your size chart. Although I received an email advising me that my shopping bag items had been saved, when I went to continue shopping, I discovered that all the items had been deleted. I had to spend a lot of time going through all the pages to find the items again. Annoying, to say the least!
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 4.0
- 3.5 Shipping charges
- 4.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.0 Prices relative to other online merchants
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Friday, May 18, 2012 8:38 AM
Hi quality product, eazy order, very fast delivery and thanks
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