Customer Reviews |
| 135 Reviews Total | |
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 2.5
- 2.5 Shipping charges
- 3.5 Variety of shipping options
- 2.5 Charges stated clearly before order submission
- 2.5 Prices relative to other online merchants
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Thursday, May 17, 2012 10:17 AM
This is my second Dell computer. I was very happy with the first one, so I saw no reason to purchase from a different vendor.
I find it hard to navigate the Dell site to order what I need. They need to set up My Account to make it easier to reorder each time.
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- 4.5 Would shop here again
- 3.0 Overall satisfaction
- 3.0 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 3.0 Availability of product you wanted
- 3.5 Clarity of product information
- 4.0 Selection of products - Types of products available
- 3.0 Ease of finding what you are looking for
- 4.0
- 3.0 Overall look and design of site
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Wednesday, May 16, 2012 6:35 AM
Prices of long-lasting ink cartridges should be lower.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 Customer support
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by Martie, Tuesday, May 15, 2012 9:41 AM
I accidently ordered the wrong battery for my laptop. When I emailed customer service, I rec'd a phone call the next day. The lady understood my problem and gladly sent me the correct battery, and emailed me the return label for me to return the wrong battery. I have now rec'd the correct battery and returned the wrong one. She was very friendly, understand and helpful.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 2.5 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by edresslr, Monday, May 14, 2012 10:27 AM
This purchase was made with a gift card that I received for purchasing my Dell last December. It would be difficult to complain about receiving my recent order for FREE. Very happy Dell customer!!!
I spent a $50.00 gift card that I had received with my recent Dell computer purchase. It was difficult to decide what to purchase.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 5.0 Clarity of product information
- 4.5 Selection of products - Types of products available
- 5.0 Overall look and design of site
- 5.0 Ease of finding what you are looking for
- 5.0
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by pepegoico, Sunday, May 13, 2012 8:15 AM
Dell is the best
dell. com is the best and good customer service
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- 5.0 Would shop here again
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Product met expectations
- 5.0 Overall satisfaction
- 5.0
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by Brandon, Saturday, May 12, 2012 5:38 PM
I was supposed to get this product on 5/10/12 but I was surprised to find out that I was getting it on 5/07/12. That was a very nice surprise. This product was everything I expected and more. I never had an alienware computer but now, I will never buy anything else!! Thanks!!
I love the products that Dell has and I would continue to buy from them with my preferred account credit card, but the interest rate is 29.99% so after it is all paid off I will be cancelling the account.
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- 5.0 Would shop here again
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 Customer support
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Product met expectations
- 5.0 Overall satisfaction
- 4.5
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by OGG ROLLA1, Friday, May 11, 2012 10:35 AM
Shipping was unexpectedly VERY affordable in comparison to an order a year ago! All other aspects of this recent transaction otherwise was highly rated!
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0
- 5.0 Prices relative to other online merchants
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by Duddy, Friday, May 11, 2012 8:07 AM
I highly recommend to be a Dell costumer.
I would like that Dell should give more costumizable optoins for their desktop pc's, like processor models and ram. Or I will have to look somewhere els, say HP.
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.5
- 4.5 Shipping charges
- 4.0 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 4.0 Prices relative to other online merchants
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by Khaesar, Wednesday, May 09, 2012 7:46 AM
Super fast shipping for a product well known for its quality.
Dell is the easy way to buy technology. I would recommend it to anybody.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by MikeC, Tuesday, May 08, 2012 8:37 AM
The system was what I expected, was easy to set up, and has worked perfectly from the start.
This is my second Dell system. I was very satisfied with their equipment and service.
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