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FragranceNet.com

FragranceNet.com Store Details
163,838 customers have rated this store since November 2000

 
4.3
See all ratings
All Ratings
  • 4.2 On-time delivery - Product arrived when expected
  • 4.5 Ease of finding what you are looking for
  • 4.5 Clarity of product information
  • 4.0 Shipping charges
  • 4.6 Product met expectations
  • 4.4 Overall look and design of site
  • 4.5 Selection of products - Types of products available
  • 4.3 Variety of shipping options
  • 4.3 Order tracking
  • 4.4 Would shop here again
  • 4.3 Prices relative to other online merchants
  • 4.2 Customer support
  • 4.3 Overall satisfaction
  • 4.6 Charges stated clearly before order submission
  • 4.4 Availability of product you wanted
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Trusted since 1997, FragranceNet.com carries over 10,000 genuine brand name fragrances, skincare, haircare, aromatherapy & candles, all at discounted prices, up to 70% off retail. Plus, we offer free U.S. shipping for all orders over $60.00. All of the products showcased throughout FragranceNet.com are 100% original brand names. Absolutely NO imitations or knock-offs.
Contact Information
Physical Address: 900 Grand Blvd
Deer Park NY 11727
UNITED STATES
Customer Service: Tel: (800) 987-3738
Fax: (631) 582-8433
Email: info@fragrancenet.com
Web site: http://www.fragrancenet.com
Features & Services

Ordering Methods
Order phone number: (800) 987-3738
Toll-free order phone number: (800) 987-3738
Order fax number: (516) 586-1113
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
274 Reviews TotalReviews 1 - 10 of about 274
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by sunshinegurl, Thursday, May 17, 2012 10:53 PM
I purchased this fragrance by chance. It was on sale and then I got an additional discount. Although I'm familiar with David Becks name I was not sure this scent was for what I was looking for. But turns out I hit the jackpot. My husband loved it! Maybe I'll shop on Clearance all the time.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 4.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Thursday, May 17, 2012 7:28 PM
love all the fragrances and will order again, although it will be quite a long time before I need to order again. . . .
I am pleased with being able to order via the computer.. . .don't get out a lot since I am a definite senione citizen = will be 88 on June 3rd.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
by irisrainbo, Thursday, May 17, 2012 10:47 AM
Happy with the experience and the prices but would always welcome sales.
Easy to buy, good prices.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 Customer support
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Product met expectations
  • 4.0 
Thursday, May 17, 2012 7:36 AM
Just fast and you have what I want
Fast and easy
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 4.0 Order tracking
  • 4.0 Customer support
  • 2.0 On-time delivery - Product arrived when expected
  • 5.0 
by Mr. khan, Thursday, May 17, 2012 4:16 AM
The best place to find any fragrance of any brand and with the most cheapest prices. However, the delivery charges are very high and delivery is very slow. I have almost forgotten that I have done a purchase. I will appreciate if you have local warehouse in UK.
I liked the prices.
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 3.0 Customer support
  • 4.5 Order tracking
  • 1.5 Availability of product you wanted
  • 4.5 
  • 3.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 2.5 Ease of finding what you are looking for
  • 3.0 Overall look and design of site
Wednesday, May 16, 2012 5:53 PM
The only problem is that when I try to register for free shipping or bonus offers received by email I cannot access them because I am from outside US. If not able to give international customers bonuses etc please don't send the email.
there were about 5 products which were out of stock when I wanted them..... still no news.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by josie, Wednesday, May 16, 2012 9:27 AM
I was very pleased to find my favorite men's Eternity at such a great price.I will be ordering other items as we need them.Joann Cherrey
I am very pleased at the prices, count me in as a regular customer..I love Dolce & Gobbana, that will be my next purchase.thanks,
  • 4.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 
  • 4.5 Variety of shipping options
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
Wednesday, May 16, 2012 7:31 AM
Great price and quick shipping.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
Wednesday, May 16, 2012 6:39 AM
well pleased-please item in stock
  • 5.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 4.0 
by Yanz, Wednesday, May 16, 2012 12:26 AM
Thanks. Will Check into your service again in the future. The order was shipped quickly and all items were in perfect working order.
Not the best pricing compared to other sellers like Amazon, but coupons are nice if they have "preferred customer" type deals if you opt into email. Hopefully the shipping is fast.
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